LEGAL
Imprint, terms and privacy
Imprint & contact
- NameHoopGram
- General contacthello@hoopgram.com (legal notices here too)
- Billingbilling@hoopgram.com
- Securitysecurity@hoopgram.com
Registered entity, registered address and governing law: to be published here once company registration is public.
Terms of service
- What you buyThe Hoop service fee: managed operations, signed updates, AI access and support. Servers and GPUs are procured at actual cost, with the bill visible to you.
- PricesPrices are being announced (published on the buy page and here). Price changes affect new purchases only, never retroactively.
- Payment & refundsUSDC on Base. On-chain transactions are irreversible by nature; for a refund, write to billing@hoopgram.com within 14 days of payment — handled case by case, refunded as equivalent USDC to the original paying address.
- SovereigntyYour Hoop's data lives on your machine; we do not access it without your consent. You can export, migrate or destroy your Hoop at any time.
- TerminationYou may stop renewing at any time. If we discontinue the service, we give 30 days' notice and guarantee an export window.
- DisclaimerThe service is provided "as is"; AI output is not professional advice; for outages of procured third parties (cloud providers, blockchain networks) our liability is limited to the service fees you have paid.
Privacy
- What we collectThe email you sign in with (magic-link), and the on-chain transaction details needed for payment. Nothing else.
- What we don't dohoopgram.com carries no analytics, no third-party trackers, no cookies; we never sell or share your data.
- DeletionWrite to hello@hoopgram.com and we delete the account information we hold — the data on your machine was always yours alone.
Changes
Last updated: 2026-08-24. Changes to these terms are announced on this page.